Artificial Intelligence

Agentic AI Services

Published On
11.7.25
Read time
3 mins
Written by
Aditya Santhanam
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Are your projects constantly held up by manual coordination? Specifically, between your marketing, sales, and operations teams? 

Quite often, this leads to missed deadlines. It can also bring about chaotic strategies that undermine revenue goals. 

To help with this, Entrans has agentic AI services to sort out these workflows. 

For instance, these services can autonomously line up messaging. They can also keep track of cross-departmental tasks. On top of that, they free up resource availability, leading to synchronized and highly effective workflows.

Does that sound promising? Let's break down how Entrans goes about developing agentic AI services and what you need to know.

What are Agentic AI Services?

Essentially, agentic AI services are AI programs that can actively carry out tasks for you.

You give the AI a goal. Then, it works independently to see it through. Companies that supply agentic AI services design AI that can come up with plans. This AI agents can also make its own decisions and can use tools to finish the job based on your business use case. Ultimately, this saves you time and money.

You can think of Agentic AI as a functional assistant. Instead of just answering a question, it can carry out a multi-step task. For example, it could plan and book an entire vacation on its own.

For businesses, agentic AI development services let you build your own proprietary AI. This AI is functional and helpful in automating a variety of tasks and processes.

How Does Entrans Use Agentic AI?

1. Custom Agent Development

First, Entrans works directly with your teams. We team up to design, build, and deploy custom AI agents. These agents are built specifically for your operational needs. 

This agentic AI development service is all about creating a specialized AI workforce. This workforce can then autonomously carry out complex, multi-step tasks that are unique to your business. As a result, businesses benefit by automating niche workflows and bumping up efficiency. They also gain a unique competitive edge that generic solutions cannot supply.

2. Intelligent Document Processing (IDP)

Next, Entrans develops and deploys AI agents. These agents are fine-tuned to get a handle on your company's specific document formats. These formats can range from simple invoices to complex reports. 

Moreover, these agentic AI development services automate the extraction, validation, and inputting of important data. They link up documents to your enterprise systems, such as SAP or Salesforce. For businesses, this helps to weed out costly manual data entry errors. It also speeds up document-dependent workflows and improves overall data accuracy.

3. Retrieval-Augmented Generation (RAG)

Entrans also puts into effect a secure RAG framework. This setup allows its AI agents to check back with your private, internal knowledge bases before generating any response. 

This is a specialized agentic AI consulting service. It grounds the AI in your company's own verified data. In turn, this makes certain all outputs are factually accurate and context-aware. This allows businesses to roll out trustworthy chatbots and internal search tools. These tools give reliable answers based on proprietary information. Consequently, this removes the risk of AI hallucinations.

4. Continuous Improvement and Management

In addition, Entrans gives an ongoing partnership service. It actively looks after and updates your AI agents long after their initial deployment. These agentic development AI services are involved with continuously training the agents on new data. They also brush up on their skills to adapt to evolving business processes and goals. 

For a business, this makes certain the AI investment stays effective and compliant over its entire lifecycle. Best of all, this happens without the need for a dedicated internal AI maintenance team.

5. Performance Monitoring and Optimization

Finally, Entrans uses agentic AI development services to build analytics platforms. These platforms constantly keep tabs on the performance of your AI agents. They measure them against key business metrics, which include speed, cost, and accuracy. 

Using agentic ai service here works to pinpoint and clear away inefficiencies. The goal is to make certain your AI workforce is operating at peak performance and minimal cost. For this reason, businesses gain clear visibility into their AI's return on investment. This makes certain resources are optimized and operational costs are consistently driven down.

How Entrans Built Thunai: Our Own Enterprise AI Agent

We marked a significant milestone at Entrans Technologies when we launched Thunai. Thunai is a powerful, enterprise-grade Agentic Orchestration platform. 

The Entrans team showed off remarkable technical skill and an agile development process. As a result, they were able to bring Thunai from an initial concept to a market-ready solution. This was all done in an impressive five-month timeframe. This accelerated launch points to our ability to carry out complex AI solutions with exceptional speed and precision.

Thunai is engineered to fundamentally change sales, support, and marketing operations. It does this by supplying a unified platform for AI-driven tasks. Therefore, it improves complex workflows and boosts productivity through its sophisticated, multi-faceted functionality.

Key functionalities of the Thunai platform include:

  • An Agentic Platform for AI Agents: You can deploy specialized, autonomous AI agents made for specific business functions. For instance, these agents can deal with inbound and outbound sales queries. They can give multilingual customer support across various channels. They can also carry out targeted marketing campaigns, all with minimal human intervention.
  • Intelligent Meeting Assistance: You can also adjust your meetings with an AI assistant. This assistant can record, transcribe, and sum up discussions in real-time. Thunai can pinpoint key decisions, generate concise minutes, and automatically assign and follow up on action items. This supports accountability and makes follow-through much easier.
  • Advanced Enterprise Search: This allows you to tap into the collective knowledge within your business. Thunai’s secure, AI-powered search lets employees instantly find information. They can search across all internal documents, databases, and communication platforms. In short, it gives accurate, context-aware answers to complex queries.

Working With AI Engineers and the AI Development Team From Entrans

At Entrans, we do not just talk about Agentic AI Services, we get on with building it.

In fact, our AI development teams create the custom, autonomous agents that can fix up your most complex operations. They also drive revenue and deliver a clear return on investment.

Not to mention we already have a profitable AI agent - Thunai. Which we built from scratch with GTM timeline of under 6 months!

So, stop searching for individual engineers. Instead, you should partner with a team that builds complete, enterprise-grade AI solutions from concept to launch.

Do you want to build up your intelligent workforce? Then book a call today for a strategic consultation.

Deconstructing the Agent: How Do Agentic AI Services Work in Your Company

To really get a handle on the powerful effect of Agentic AI, it is important to look under the hood. 

This process is often called an agentic loop. It allows these systems to operate with purpose and intelligence, even in dynamic environments. The top platforms and services in this space build out their functions around this foundational framework.

  1. Perception and Data Ingestion
    An agent's journey kicks off with perception. First of all, it must understand its environment. This involves taking in large amounts of data from many sources. For example, this includes scraping websites, linking up to internal databases via APIs, reading documents, processing user chat inputs, and monitoring real-time data streams. This continuous data feed shapes the agent's real-time understanding of the world it operates in.
  2. Reasoning and Goal Decomposition
    Once it has data, the LLM-powered reasoning engine kicks in. This is where the agent moves from knowing information to figuring out what to do with it. It pores over the information and pulls out key insights. It also gets a handle on the context behind a high-level human request. For instance, a request might be, "Find the best-performing ad campaign from Q2. Then, re-allocate 20% of the budget from the worst performer to it." The agent then breaks down this complex goal into a logical sequence of smaller, executable steps. This becomes a strategic plan of action.
  3. Decision-Making and Tool Selection
    Based on its plan, the agent makes decisions. A major part of this is picking out tools. An agent has access to a digital toolkit, which is a set of APIs, software applications, and internal functions. It autonomously decides which tool is right for each step. Going back to the budget reallocation task, it might decide to use the Google Ads API to call up performance data. It might then use a Python script to crunch the numbers and the internal marketing budget software to carry out the fund transfer.
  4. Execution and Action
    This is the "doing" phase. Here, the agent carries out the steps in its plan. It interacts with the selected tools and applications. It will authenticate into systems, work with data, send out emails, update CRM records, and set off other processes. Throughout this phase, it keeps an eye on itself. It makes certain each step is completed successfully before moving on to the next. If it runs into an error, it can attempt to sort it out by reasoning through the problem and trying an alternative method.
  5. Learning and Adaptation
    An agentic system is not static; it is designed to learn from its outcomes. It looks into the results of its actions. For instance, did the budget reallocation lead to a higher return on investment? Was the customer support ticket properly dealt with? By analyzing these results, it brushes up on its future strategies. This feedback loop is often powered by reinforcement learning techniques. It means the agent becomes progressively more efficient, accurate, and effective over time. As a result, it needs less and less human guidance.

Benefits of Using Agentic AI Services

The C-suite and technology leaders are taking notice of Agentic AI for one simple reason: the return on investment is remarkably high. The benefits of Agentic AI Services go far beyond small improvements. In fact, they present a complete change in operational efficiency and strategic capability.

  • Hyper-Automation of Complex Workflows: This is the primary value proposition. Agentic AI automates entire business processes, not just single tasks. Think about insurance claims processing. It can go from the initial filing to fraud detection and on to the final payout, all handled by a team of collaborating AI agents.
  • Radical Productivity Gains: By handing over complex, time-consuming workflows to autonomous agents, human employees are freed up. This allows them to switch from routine execution to strategic oversight, innovation, and high-touch customer interaction using agentic AI services. These are areas where human intelligence brings the most value.
  • Improved Data-Driven Decision Making: Agents can keep up with, analyze, and act on data at a scale and speed impossible for humans. This allows for true real-time, data-driven operations through the use o agentic AI development services. Examples include dynamic supply chain adjustments and algorithmic marketing optimizations.
  • Creation of a Durable Competitive Moat: Early users of agentic services are building out more efficient, intelligent, and responsive businesses. This creates a significant competitive advantage. An advantage that is difficult for slower-moving competitors to catch up with.
  • Proactive and Predictive Operations: Instead of just reacting to problems, agents can actually predict them. By constantly keeping an eye on systems, they can identify potential IT outages, compliance risks, or supply chain disruptions. They can then step in with corrective action before these issues affect the business.

Agentic AI Services in Different Industries

Agentic AI is changing operations across many industries. It does this by automating complex, end-to-end processes. These autonomous systems go beyond simple task execution. They independently plan and act, which drives significant value.

  • Agentic AI in Finance Services and Banking: First off, agents autonomously carry out fraud detection. Using agentic AI services also execute complex trading strategies based on real-time market analysis. Furthermore, they improve loan origination by checking over documents and assessing credit risk.
  • AI Agents in Healthcare: In healthcare, they automate administrative workflows, such as patient intake and insurance claim processing. In addition, using agentic AI services helps speed up drug discovery by digging into vast research datasets to identify promising compounds.
  • Using Agentic AI Services in Retail and E-commerce: Next, agents manage dynamic pricing. Agentic AI development services help optimize inventory by autonomously reordering stock based on demand forecasts. They also create highly personalized customer experiences through intelligent, action-oriented chatbots.
  • Automating Workflows in Manufacturing and Supply Chain With AI: In this area, agentic AI services optimize logistics by rerouting shipments around disruptions. They also look after predictive maintenance schedules for factory equipment and automate procurement processes with suppliers.
  • Using Agentic AI Services for IT Operations: Finally, Agentic AI Services in IT gives 24/7 cybersecurity monitoring and response. It automates complex user provisioning and sets up self-healing systems that proactively sort out issues.

FAQs on Agentic AI Services

What is Agentic AI and what does it do?

Agentic AI is a type of artificial intelligence. It is designed to autonomously take action and carry out tasks. It goes beyond just processing information or generating content. For instance, it creates plans and executes multi-step workflows to achieve a specific goal. In short, its purpose is to automate complex processes with minimal human supervision.

Does agentic AI exist yet?

Yes, Agentic AI does exist. It is being actively used in the business world today. You can see it most prominently in enterprise software that automates workflows. This includes areas like IT support, customer service, and supply chain management. While the technology is still growing up, these systems already show off the main ability to plan, decide, and act autonomously.

Is Agentic AI in demand?

Agentic AI is in very high demand. This is because companies are looking for the next level of automation and efficiency. Businesses are eager to take on these systems to lower operational costs, speed up processes, and gain a significant competitive advantage. As a result, this strong demand is driving rapid innovation and investment all across the AI industry.

Which companies are using Agentic AI?

Major technology firms like Microsoft, ServiceNow, and IBM are building agentic capabilities into their enterprise platforms. Leading businesses in finance, logistics, and retail are also rolling out these systems to improve their operations.

Does Tesla use Agentic AI?

Yes, Tesla's Full Self-Driving system is a prime example of Agentic AI. It is applied to the physical world. The system perceives the driving environment and makes complex decisions in real-time. It then carries out physical actions to navigate to a destination. This shows off the main agentic principles of autonomous, goal-oriented action.

Is ChatGPT an example of Agentic AI?

No, ChatGPT on its own is a Generative AI model, not an agentic one. It is designed to come up with responses to prompts. However, it cannot independently take actions or use external tools. On the other hand, it can function as the reasoning component within a larger Agentic AI system. That system then carries out the plans ChatGPT helps to formulate.

Can I invest in Agentic AI?

Yes, you can invest in the growth of Agentic AI. One way is by buying up stock in publicly traded companies heavily involved in the space, like Microsoft, Alphabet (Google), and IBM. Another route is to put money into venture capital funds or ETFs. Specifically, those that are directed at artificial intelligence and emerging technology startups.

What comes after Agentic AI?

The next major frontier after Agentic AI is widely considered to be Artificial General Intelligence (AGI). AGI points to a future form of AI. This AI would have the ability to understand, learn, and apply knowledge across a wide range of tasks, all at a human level. Looking beyond that, theoretical concepts point towards Artificial Superintelligence (ASI). This would surpass human intellect in every single way.

About Author

Aditya Santhanam
Author
Articles Published

Aditya Santhanam is co-founder and CTO of Entrans with over 13+ years of experience in the tech space. With a deep passion for AI, Data Engineering, Blockchain, and IT Services. Adi has spearheaded the development of innovative solutions to address the evolving digital landscape in Entrans. Currently, he’s working on Thunai, an AI agent that transforms how businesses leverage their data in sales, client onboarding, and customer support.

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