Application Support & IT Operations
Run smarter. Operate safer. Scale continuously.
Modern enterprises need more than uptime — they need intelligent operations that evolve with the business. At Entrans, we bring engineering discipline to IT operations. Our Application Support and IT Operations services combine AI-driven observability, automation, and domain expertise to keep your systems stable, secure, and future-ready — so your teams can focus on innovation, not incident tickets.
Why It Matters
Traditional IT operations are reactive — waiting for problems to surface before solving them. In an always-on enterprise, that approach costs time, trust, and revenue. Entrans replaces reactive maintenance with proactive, self-healing systems. We integrate monitoring, analytics, and automation across the entire stack — from infrastructure to application layer — ensuring resilience by design.
What We Deliver
Full-Stack Application Support
Maintain, optimize, and enhance critical business applications.
24×7 monitoring and support across application, middleware, and database layers
Incident, problem, and change management under SLA frameworks
Preventive maintenance powered by predictive analytics
Achieved 99.9 % uptime for enterprise banking platform with zero rollbacks over five years.
Infrastructure & Cloud Operations
Keep your environments reliable, scalable, and cost-efficient.
Cloud and hybrid infrastructure management (AWS, Azure, GCP, VMware)
Server and network performance optimization
Disaster recovery, backup automation, and high-availability setup
Reduced unplanned outages by 45 % through predictive infrastructure monitoring.
Intelligent Monitoring & Automation
Move from reactive to autonomous operations.
AI-powered observability for logs, metrics, and traces
Automated incident detection, triage, and remediation
RPA-enabled ticketing and escalation frameworks
Saved 200+ engineer hours per month through RPA-driven incident management.
Continuous Optimization & Governance
Drive ongoing efficiency and accountability.
KPI dashboards and SLA adherence reports
Continuous improvement loops (CIP) with root-cause analytics
Compliance-ready governance and audit reporting
Improved response time by 35 % and mean-time-to-resolve (MTTR) by 40 %.
How We Work
Our Application Support & IT Operations model is built for continuity, efficiency, and scalability.
Proactive by Design
Predict issues before they impact users.
Automation-First
Integrate AIOps and RPA to minimize manual effort.
Agile Operations Pods
Dedicated teams embedded within your delivery ecosystem.
Security & Compliance Built-In
ISO 27001, SOC 2, and GDPR-aligned frameworks.

Key Technologies We Work With

Hire Application Support & IT Operations experts from us who excel in managing complex IT ecosystems, leveraging best-in-class monitoring tools, automation frameworks, and proven operational practices to ensure peak performance and business continuity.

Monitoring & AIOps
New Relic | Datadog | Prometheus | Splunk | Dynatrace
Automation & ITSM
ServiceNow | Jira | PagerDuty | UiPath | Ansible
Cloud & Infra
AWS | Azure | GCP | VMware | OpenShift
Security & Compliance
Okta | Palo Alto | CrowdStrike | Fortinet
Analytics & Reporting
Power BI | Grafana | Kibana
Industries We Serve & Business Impact
Financial Services
Enabled 24×7 monitoring and predictive maintenance for a global bank, achieving 99.9% uptime while ensuring mission-critical infrastructure and regulatory compliance.
Healthcare
Delivered AI-based ticket triage for EHR systems, resulting in 60% faster issue resolution and maintaining HIPAA-compliant operations.
Retail & 
E-Commerce
Optimized multi-cloud performance and automated incident response for leading retail enterprises, driving 30% cost reduction and uninterrupted customer experience.
Hi-Tech & SaaS
Implemented proactive incident detection and rollback automation, achieving 3× faster recovery and enhanced CI/CD reliability.
Results You Can Expect
Application Stability
99.9 % uptime across core platforms
Efficiency
200+ hours saved per month through automation
Reliability
40 % faster MTTR and reduced incident recurrence
Compliance
Zero SLA breaches, full audit traceability