CIO

10 Top IT Outsourcing Companies in 2025

Published On
5.9.25
Read time
4 mins
Written by
Kapildev Arulmozhi
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Your development team is burning out. Deadlines are slipping. Innovation has stagnated because your engineers are drowning in maintenance tasks instead of building game-changing features. 

You're not alone; industry research shows that the growing skills shortage is pushing more companies to explore IT outsourcing as a strategic solution. 

The solution isn't hiring more people; it's partnering with the right IT outsourcing companies that can transform your technical capabilities overnight. 

Here are the top IT outsourcing companies that successful businesses trust with their most critical projects.

How We Selected the Top IT Outsourcing Companies

1. Technical Expertise and Specialization Assessment

We reviewed each IT outsourcing company’s main skills in different technology areas to confirm they have a complete set of outsourcing services:

  • Skill in managing cloud platforms, including AWS, Azure, and Google Cloud. The companies have certified professionals and established methods for deployment.
  • Cybersecurity skills that include threat detection, incident response, and compliance management for industries with strict rules like healthcare and finance.
  • Proficiency in software development using modern frameworks. These include React, Angular, Node.js, and Python. This also covers mobile development for iOS and Android platforms.
  • Data analytics and business intelligence solutions. These are built using tools like Tableau and Power BI. They also include custom dashboard development for useful information.

2. Client Satisfaction and Performance Metrics

The success of outsourced IT services depends on client relationships. It also depends on consistent performance in different types of projects:

  • Client retention rates above 90% show the value of long-term partnerships. This rate also shows consistent service that meets or goes beyond expectations.
  • Response times for important issues were checked. Most companies maintain 24/7 support. Their average time to fix problems is under four hours.
  • Project completion rates on time and within budget. Leading companies achieve 95% success rates for complex projects.
  • Industry certifications including ISO 27001, SOC 2, and GDPR compliance. These certifications relate to data security and privacy protection standards.

3. Scalability and Resource Availability

The ability to adjust the size of outsourced services based on business needs separates top IT outsourcing companies from other competitors:

  • The ability to adjust team size. This ranges from small startups needing 2-3 developers to enterprise clients needing 50+ professionals in different time zones.
  • Flexibility with technology stacks. It allows clients to use their current systems while gradually modernizing them without disrupting current operations.
  • A presence in multiple geographic locations helps with round-the-clock support. It can also improve communication and project understanding.
  • Good resource allocation shortens the onboarding time for new team members. It also helps maintain productivity throughout a project.

Top IT Outsourcing Companies

These IT services outsourcing leaders have proven track records of delivering exceptional results across diverse industries and technology requirements.

1. Entrans

Entrans holds a distinct position in the IT outsourcing field. It does this by adding AI functions directly into its development workflow.

Entrans specializes in deploying custom solutions on Azure, AWS, and GCP. The company has cloud architects who can set up CI/CD frameworks for better real-time updates and analytics.

Additionally, Entrans has launched two enterprise solutions. One is Thunai, an agentic AI solution, which was built from concept to product launch in under 6 months. The other is Infisign, an AI-based IAM and CIAM with over 6,000 connections.

Thunai also won Product of the Day on Product Hunt. Both products have annual recurring revenue from enterprises and Fortune 500 companies.

Entrans concentrates on talent quality and fast project handovers. With main offices in Branchburg, NJ, and Chennai, India, Entrans uses a mixed global delivery system for its 75+ clients.

Overall, Entrans is one of the top IT outsourcing companies for those seeking dependable development partnerships with modern tooling and industry-specific knowledge.

IT Outsourcing Company Entrans

Core Strengths:

  • Artificial Intelligence: A primary service that includes Generative AI Consulting, Agentic AI Frameworks, and AI-based Automation Solutions.
  • Product Engineering: Complete services that cover design, front-end and back-end development, DevOps, and full product testing.
  • Enterprise Contact Center Migration: This service moves your company's customer support operations to a modern, cloud-based platform. This change improves customer interactions with advanced tools like AI automation and analytics.
  • Cloud Ecosystem and BI Platform Migration: We manage the movement of your entire data system and business intelligence tools to a unified cloud environment. This makes your system more flexible, insightful, and affordable to operate.
  • GCC as a Service: Create a Global Capability Center for your business without the large initial expense and operational complexity. Entrans supplies the talent, systems, and management, giving you a dedicated offshore team.
  • Data and Cloud: This service line is about Data Engineering, Advanced Analytics, Business Intelligence (BI), and cloud planning and migration. It includes special knowledge in AWS.
  • Managed Services: This group of services includes Application Support, IT Operations, Blockchain Solutions, and Cybersecurity Consulting.
  • Consistent Availability: Their teams are structured to give coverage across different time zones with competent project leads. Support requests are handled promptly, and project momentum remains steady.
CTA for IT Outsourcing Companies

2. Accenture

Now with its main office in Dublin, Ireland, Accenture works in over 200 cities and supports more than 9,000 businesses. Its general plan is to create 360° Value. This means creating benefits for clients, customers, and communities.

As of 2024, the IT outsourcing company had about 774,000 employees and announced worldwide sales of $64.9 billion. This makes it one of the largest and most respected IT outsourcing companies in the world.

IT Outsourcing Company Accenture

Core Strengths:

  • Accenture operates in over 120 countries with a massive global workforce. This allows for consistent and adjustable IT outsourcing services designed for large-scale business changes.
  • The IT outsourcing company has long-established relationships with major corporations and strong compliance frameworks. This helps with regulatory conformity and smooth delivery in regulated industries.
  • It has a full portfolio from high-level consulting to hands-on setup. This lets clients consolidate all IT change-related services under one globally trusted vendor.

Considerations:

  • Accenture’s large size and layered processes may slow down decision-making and increase costs. This can be a factor for startups or smaller, fast-moving projects.

3. Tata Consultancy Services (TCS)

As a pioneer in the Indian IT industry, TCS has always had a culture based on engineering. This top IT outsourcing company has its main office in Mumbai, India, but is also present in over 55 countries.

This IT outsourcing services company is built on a consulting-first, connected group of services. These are delivered through its well-developed Global Network Delivery Model. 

In fact, in the 2024 financial year, TCS announced sales of about $29 billion, making it one of the best IT outsourcing companies on this list.

IT Outsourcing Company TCS

Core Strengths:

  • With a legacy of servicing Fortune 500 companies, TCS has built a reputation for reliable, long-term project execution in mission-critical IT environments.
  • TCS has a large set of its own software products, like TCS BaNCS for banking, ignio for AIOps, and TCS TwinX for digital twin modeling.
  • Strong emphasis on quality control and regulatory compliance appeals to organizations that prioritize risk mitigation and predictable delivery standards.
  • Extensive experience in modernizing legacy systems allows TCS to execute complex system overhauls without causing major disruptions to business operations.

Considerations:

  • A preference for well-established technologies can lead to slower acceptance of newer innovations and less agility in dynamic markets.

4. Infosys

Started in 1981 by seven engineers with only $250. Infosys was a major pioneer of the Global Delivery Model, which was the basis for India's success in IT.

The IT outsourcing company now supports clients in 59 countries with a worldwide staff of over 323,000 employees. Its plan is centered on helping clients with their digital update journeys with an AI-first foundation.

For the twelve months ending in the first quarter of 2026, Infosys announced sales of $19.5 billion.

IT Outsourcing Company Infosys

Core Strengths:

  • A recognized leader in cloud transformation, Infosys specializes in scalable migration services that modernize digital infrastructure while preserving business continuity.
  • Maintains consistent workforce quality through comprehensive, internal training programs that ensure each employee meets global technical and service delivery standards.
  • Strategic alliances with top technology vendors like AWS, Microsoft, and SAP enable Infosys to deliver robust, enterprise-ready solutions across diverse platforms.

Considerations:

  • High-end service offerings and brand equity contribute to premium pricing, which may be unsuitable for companies with limited IT budgets.

5. Wipro

Now with its main office in Bangalore, India, Wipro works in 66 countries with a staff of over 230,000 employees. Wipto presents itself as a consulting-first and AI-powered IT outsourcing company that works closely with clients to carry out changes.

Wipro is a varied technology services and consulting IT outsourcing company with a very unique past. Now, Wipro has a complete set of cloud services, including planning, moving, and managing, delivered under the Wipro FullStride Cloud name.

Wipro also has outsourcing for different business departments to help clients improve performance and cut costs.

IT Outsourcing Company Wipro

Core Strengths:

  • Wipro’s deep expertise in sectors like healthcare, finance, and manufacturing allows it to build specialized solutions aligned with domain-specific regulatory and operational needs.
  • A strong focus on cybersecurity ensures client data protection, with compliance-driven frameworks that meet global standards and sector-specific privacy expectations.
  • Wipro has flexible engagement models that range from managed services to fully customized outsourcing plans, accommodating businesses of various sizes.

Considerations:

  • Wipro’s innovation capabilities in newer technologies may lag behind niche tech startups or highly specialized service providers.

6. Cognizant

Now with its main office in Teaneck, New Jersey, Cognizant has a special Indian-American identity.

Started in 1994 as an internal technology group of The Dun & Bradstreet Corporation in Chennai, India, Cognizant has now made itself one of the top IT outsourcing companies worldwide.

This IT outsourcing company is built on a special industry-based, consultative method. Cognizant has, over the years, built deep knowledge in the Financial Services and Healthcare fields. These have historically made up over half of its sales.

IT Outsourcing Company Cognizant

Core Strengths:

  • A strong North American market presence gives Cognizant an edge in serving U.S. clients. This includes local knowledge, cultural familiarity, and compliance understanding.
  • It joins business process optimization with IT services. This helps clients improve both technological and operational performance across departments.
  • Known for successfully handling complex system integrations and multi-platform IT transformations, particularly for mid-market and enterprise clients.

Considerations:

  • Comes at higher-cost services than offshore IT outsourcing companies with similar technical competencies, which may deter budget-conscious businesses.

7. HCL Technologies

With its main office in Noida, India, HCLTech works in 60 countries across the globe.

HCL Technologies (HCLTech) is a top IT outsourcing services company with a strong background in engineering and R&D.

HCL was started in 1976 as one of India's first new companies, but is now one of the bigger names in IT outsourcing worldwide.

The IT outsourcing company's biggest section includes a full range of IT outsourcing, BPO, program development, and system management services that it gives its clients.

IT Outsourcing Company HCL

Core Strengths:

  • HCL’s engineering roots result in strong technical depth. This makes them particularly effective for complex, product-related, or system-intensive IT projects.
  • The company prioritizes automation and AI within service delivery. This helps lower costs and improve operational outcomes for clients.
  • HCL maintains competitive pricing models for tech-heavy projects. This positions it as a cost-effective option for large-scale change efforts.

Considerations:

  • It may lack the high-level consulting depth that larger consulting IT outsourcing companies have. This goes especially in terms of C-suite advisory services and digital roadmapping.

8. Capgemini

Capgemini’s business plan is built around three pillars: Customer First, Intelligent Industry, and Enterprise Management.

This top IT outsourcing company, Capgemini, currently positions itself as a European consulting and technology leader with a long history of planned growth.

Despite its success in IT outsourcing services, the company was initially started in Grenoble, France, in 1967. Now a leader in the world of AI, Capgemini is one of the major IT outsourcing companies to consider for AI consultation for larger enterprises with a huge budget.

IT Outsourcing Company Capgemini

Core Strengths:

  • A deep European market presence makes Capgemini a strong choice for businesses needing GDPR compliance and other regulatory conformity in tightly governed sectors.
  • Committed to sustainability, Capgemini works on green IT and digital solutions that fit ESG goals and environmental compliance.
  • The IT outsourcing company has a broad range of consulting and setup services across the IT value chain, from ideation to final execution.

Considerations:

  • Onshore European operations and consulting-led engagements lead to higher costs than many Asia-based outsourcing providers.

9. IBM

The center of IBM's IT services covers Hybrid Cloud planning and updates, Data and AI changes, and Cybersecurity services.

IBM Consulting has, for some time now, been a long-standing giant in business change. This IT outsourcing company’s history in services is as old as the IT industry itself. IBM officially started its services plan in 1991.

IBM now has a full range of BPO services for finance, HR, and purchasing. These services are increasingly using AI and automation. Given its wide network and brand credibility, IBM Global Services is one of the top IT outsourcing companies on this list.

IT Outsourcing Company IBM

Core Strengths:

  • It uses proprietary IBM technologies and decades of R&D to deliver high-performance outsourcing services in AI, hybrid cloud, and data science.
  • Their hybrid cloud knowledge makes IBM a go-to company for firms with complex on-premise to cloud migration needs.
  • The IT outsourcing software company maintains long-standing trust with enterprise clients, particularly in regulated industries that require security, stability, and innovatio

Considerations:

  • Premium pricing, combined with dependency on IBM-specific ecosystems, can raise concerns about vendor lock-in and long-term cost.

10. DXC Technology

With its main office in Ashburn, Virginia, DXC's main strength is its ability to manage and update large, difficult, and often old IT systems for the world's biggest companies.

This top IT outsourcing services company supports nearly 6,000 clients in more than 70 countries with a staff of 120,000 employees.

The IT outsourcing company's plan is to help global businesses run their essential systems while updating IT and confirming security across different clouds.

IT Outsourcing Company DXC Technology

Core Strengths:

  • Specializes in legacy system modernization, helping large enterprises upgrade outdated infrastructure without compromising core business operations.
  • This IT outsourcing company has well-built security frameworks that comply with industry standards. This appeals to risk-conscious industries like banking, defense, and healthcare.
  • Their flexible service models cater to both global enterprises and regional businesses with scalable IT outsourcing services.

Considerations:

  • Innovation and future-forward items may be behind those of newer, more agile entrants in the IT outsourcing market.

How to Choose the Right IT Outsourcing Company for Your Business

With many skilled IT outsourcing companies to choose from, picking the right partner can be difficult. It is important to look past the brand name and understand the different IT outsourcing company types and possible issues.

  1. Understand the Different IT Outsourcing Company Types: The market has many kinds of suppliers. You must identify your main need to find the right partner type. Are you looking for high-level business advice (a Consulting-Led Titan like Accenture), or deep knowledge in a new technology (a Niche Al-Disruptor like Entrans)?
  2. Investigate the Reputation Difference: There is often a large gap between an IT outsourcing company’s public reputation and how its employees feel. Analysts often name large IT outsourcing companies as Leaders based on their plans and skills. This is a real risk, because unhappy staff and high turnover can affect service quality.
  3. Conduct a Deep Review: Your review process must go beyond reading analyst reports. Ask potential suppliers direct questions about employee turnover rates, talent retention programs, and the specific teams that will work on your account. Hiring an IT outsourcing company for a high-level project is very different from signing a large managed services contract.
  4. Match Partner Skills with Project Goals: For updating essential old systems, a partner like DXC Technology or IBM is a strong choice because their background is in that area. For new projects like a Generative AI test, a specialist like Entrans may be a better fit.

Why Choose Entrans as Your IT Outsourcing Partner?

What makes one IT outsourcing company different from another often comes down to its business model and main area of work.

For projects centered on data where speed and direct expert knowledge are important, Entrans is a specific and quick alternative.

Our team has deep knowledge of modern data systems. With these skills, businesses get real-time information and custom-built applications.

We work with greater flexibility and more direct communication than you typically get from larger global IT outsourcing companies.

Ready to get the full value of your technology with a dedicated partner?

Book a free 30-minute meeting to discuss your goals.

FAQs About IT Outsourcing Companies

1. What services do IT outsourcing companies normally have?

These companies for IT outsourcing have a wide range of services. Common ones include technology consulting, building and managing software, cloud services, data analytics, and AI solutions. Some firms also handle business tasks for clients, such as customer support, finance, or human resources.

2. What are the different types of outsourcing in IT?

IT outsourcing is often categorized by the location of the service company. The main location types are onshore, nearshore, and offshore. IT outsourcing services are also grouped by models, such as project-based work or augmenting existing staff.

3. How are IT outsourcing companies different from one another?

The IT outsourcing companies on this list fit into different types. Some are huge consulting firms that help with high-level business plans. Others are large-scale delivery firms that are great at handling big technology projects. There are also specialists in fields like engineering. Finally, there are smaller firms that are experts in one new technology, like AI.

4. Why would a business choose a smaller IT outsourcing company over a giant one?

A business might choose a smaller firm for its deep knowledge in a specific area.  A smaller IT outsourcing company can often start projects faster because they have fewer layers of management. They may also have more direct communication with experts and more flexible working styles compared to very large IT outsourcing companies.

5. What is ICT outsourcing?

ICT stands for Information and Communications Technology. ICT outsourcing is the practice of hiring an external IT outsourcing company to manage these technology services. The term is broader than IT because it specifically includes communications systems.

6. What does KPO stand for?

KPO stands for Knowledge Process Outsourcing. It is the practice of contracting out information-related business tasks. These activities demand advanced analytical skills and specialized knowledge in a particular field.

About Author

Kapildev Arulmozhi
Author
Articles Published

Kapil is co-founder and CMO of Entrans with over 20+ years of experience in sales in SaaS and related industries. Kapil creates and oversees the systems that drive revenue at Entrans. Having worked with tech leaders and teams, he has a fair idea of decision criteria and initiatives that are justifiable with ROI.

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