Imagine a summit where global industry leaders gather to discuss the future of technology, talent, and transformation. That’s exactly what happened at the GCC Next Summit 2024 in Chennai held on Wednesday, November, 27th 2024, and it was the place to be for any business transformation, SaaS Industry, and Tech innovation leaders. What does this summit mean for you as a business leader?
Well, what are GCCs? - They’re Global Capability Centers or essentially companies that set up their tech development and support in different countries. In the last three decades, India has witnessed an incredible boom in the establishment of Global Capability Centers, with Chennai emerging as a vibrant hub for this transformation, especially with the summit taking place right in the heart of the city.
In terms of the event itself, it had many heavy hitters in attendance from Walmart, World Bank, Google Cloud, and even Astra Zenica.
If you attended the event - odds are you left with some new connections and a little more insight into the outlook of GCCs. But even if you didn’t - here are the main highlights to keep you in the loop.
Key Highlights from the Chennai Summit 2024
Building the Future Workforce: The Growing Demand for Skilled Talent in GCCs
First and foremost, there is a huge need for talent, including developers, data architects, cloud engineers, and even generative AI. For GCCs, a major priority is developing skilled and equipped talent to handle their growing consumer base and tech requirements.
No matter the industry, companies are growing in need of talent growth, nurturing, and retention. Speakers like Hema Mani from Lennox India and Arunkumar from SCP Global Engineering discussed how talent management needs to address this challenge and constantly embrace opportunities to create and retain talent.
Insights from GCC Leaders: Overcoming Challenges and Driving Growth
With over 300 GCC leaders in attendance, including leaders from the Tamil Nadu government, ideas and knowledge on the challenges and growth GCCs have experienced in the past years were shared.
There were conversations about products built in India, Generative AI, and even how to build a culture that drives innovation. What was interesting to look at was the challenges GCCs face and the overall growth that has happened across the globe, especially in India.
Driving Transformation in GCCs: Innovations Shaping the Future
Attendees explored innovative strategies and technologies that are driving transformation within GCCs, highlighting the importance of staying ahead in a rapidly evolving landscape.
Speakers like Prabhu Palanisamy from Chevron, Minu Agarwal from Standard Chartered Bank, and Kaushik Dey from Ericsson Research among others spoke about product innovation and creating a culture that nurtures that were just some of the topics covered.
Speakers like Rajesh Srinivasan from Deloitte Touche Tohmatsu India LLP, Arvind Srinivasan from THRYVE Digital, and several others - went into government incentives and tax reforms to create a more nurturing environment for GCCs and the companies that support them.
Thought Leadership and Opportunities
With GCCs, the thought frame is always macro, and there were discussions on topics like knowledge arbitrage where speakers like Eva James, VP at Renault Nissan Technology, and Naved Narayan, Mobility VP at Bosch Global Software Technologies dove into how different expertise and tech adoption can be transferred to different domains, for a better competitive advantage.
At the end of the event, however, there was evident collaboration among professionals, service providers, and ecosystem partners. What we noticed on the whole, however, was the immense growth and the immediate demand for industry talent and companies that want to develop and nurture this.
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